April 21-23, 2026
Hyatt Regency - Crystal City
Arlington, Virginia
Frequently Asked Questions
Exhibitor App
Get Started
How do I access the event app?
Download the official event app using the link provided via email or from your app store.
What email should I use to log in?
You must log in using the same email address you used to register for the event.
This ensures your exhibitor access and company profile are properly linked.
Why is the event app important for exhibitors?
The app is a primary tool attendees use to discover exhibitors, plan booth visits, and connect with companies before and during the event.
A complete profile directly impacts your visibility and booth traffic.
Exhibitor Profile
What should be included in my exhibitor profile?
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Company description
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Logo and visuals
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Key products and services
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Website and contact information
How do I update my profile?
Access your exhibitor dashboard or the app link provided via email.
When should my profile be completed?
As soon as possible. Attendees begin reviewing exhibitors before arriving onsite.
Driving Booth Traffic
How can I attract attendees to my booth?
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Complete your app profile early
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Log into the app before the event
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Review the attendee list
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Initiate conversations and meeting requests
Lead Retrieval
To ensure a smooth onsite experience, please note the following:
The event app is used for visibility, networking, and attendee engagement
Lead retrieval will not be conducted through the event app
Exhibitors and sponsors should use their designated lead retrieval method or internal systems to capture and manage leads onsite
Ensure your team is aligned on how leads will be collected and followed up on
Can I connect with attendees before the event?
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Complete your app profile early
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Log into the app before the event
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Review the attendee list
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Initiate conversations and meeting requests
Live Q&A & Sessions
Will exhibitors participate in session Q&A?
Select sessions will include live Q&A through the event app.
How does Q&A work?
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Attendees submit questions through the app
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Moderators review submissions
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Selected questions are addressed live
How does this benefit exhibitors?
These sessions increase engagement across the event, driving networking and booth traffic.
Event Communications
How will I receive updates during the event?
All real-time updates will be shared through the event app, including announcements and schedule changes.
Make sure notifications are enabled.
Troubleshooting
What if my team cannot access the app?
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Confirm they are using their registered email address
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Ensure the app is downloaded and updated
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Visit the information desk onsite for assistance
Exhibitor Success Tips
Final Suggestions
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Complete your exhibitor profile early
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Log into the app before arrival
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Schedule meetings in advance
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Use the app to connect with attendees
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Align your team on booth engagement goals