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Frequently Asked Questions

Attendee App

Get Started

How do I access the event app?

Download the official event app using the link provided in your email or from your app store.

What email should I use to log in?

You must log in using the same email address you used to register for the event.
 

This ensures your registration is recognized and gives you full access to event features.

I logged in but don’t see my registration—what should I do?

  • Confirm you are using your registered email address

  • Check for typos or alternate email accounts

  • If issues persist, visit the registration desk onsite or contact support

Agenda & Sessions

How do I view the agenda?

Navigate to the Agenda section in the app to view all sessions, speakers, and timing.

Can I create my own schedule?

Yes. You can bookmark sessions to build a personalized schedule and receive reminders.

Live Q&A During Sessions

How do I ask questions during sessions?

You can submit questions directly through the app during select sessions.

Will all sessions have Q&A?

Only designated sessions will include live Q&A via the app.
 

These sessions will be clearly identified in the agenda.

How does the Q&A process work?

  • Submit your question through the app

  • Questions are reviewed by session moderators

  • Selected questions are addressed live during the session

Can I see other attendees’ questions?

Yes, depending on the session setup, you may be able to view and upvote questions submitted by other attendees.

Networking & Attendees

How do I connect with other attendees?

Use the Attendees section to browse participants and send messages directly through the app.

Can I schedule meetings through the app?

Yes. You can message attendees to coordinate meetings during the event.

Exhibitors & Sponsors

How do I find exhibitors?

Visit the Exhibitors section to browse participating companies and learn more about their offerings.

How can I connect with an exhibitor?

You can view their profile, access their website, or visit their booth onsite.

Notifications & Updates

Will I receive event updates through the app?

Yes. The app will be used for real-time announcements, session reminders, and important onsite updates.
 

Make sure notifications are enabled on your device.

Troubleshooting

What if I can’t download the app on my device?

You may be able to access a web-based version of the app via your browser.

What if I have technical issues onsite?

Visit the registration desk for assistance. Event staff will be available to help.

Tips for Attendees

Lastly

  • Log in before arriving onsite

  • Build your schedule in advance

  • Enable notifications

  • Use the app to submit questions and connect with others

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